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Accounts & Billing
Billing and account related reference.
articleFeatured: How Can I Purchase a Membership for Another Member?
You may purchase a membership for another member in one of the following ways:
August 25, 2006    Views: 6128   
articleFeatured: There Membership Plans

January 25, 2006    Views: 31271   
articleFeatured: There Customer Support Hours
You can reach us via e-mail anytime and we are typically able to respond...
January 5, 2006    Views: 4768   
articleFeatured: How do I reach the Account Services department?
You can send your billing questions or issues to billing@there.com anytime. ...
August 5, 2004    Views: 24807   
articleAmercan Express Gift Cards
Unfortunately, our current billing solution offers little to no functionality...
July 26, 2007    Views: 1022   
articleHow do I change my Billing Information?
To update you billing information, follow these steps:1.  Click on your...
May 19, 2005    Views: 7592   
articleWhat is the Explorer Pack?
Discover new places and travel the world with the explorer pack. You get...
August 18, 2004    Views: 6708   
articleWhy can't I post to the forums?
While the forums may be read by all members, only Premium members have the...
August 16, 2004    Views: 4374   
articleCan I let somebody else use my account?
Yes, unless they would not otherwise qualify for an account (e.g., they are...
August 12, 2004    Views: 3740   
articleCan I mail a payment?
Yes.  Please mail your check or money order made out to There, Inc. in US...
August 6, 2004    Views: 6214   
articleHow do I use PayPal?
Log into your PayPal account at http://www.paypal.com. Initiate a transaction...
August 6, 2004    Views: 8538   
articleCan I get a refund for the Member Program or Therebucks I purchased?
There has a “No Refund” policy.  As outlined in our Terms of Service: Member...
August 5, 2004    Views: 3749   
articleWhy does the system ask for payment when I try to login?
This message indicates your latest Member Program payment has failed. 1....
August 4, 2004    Views: 4389   
articleWhy don't I get a refund when I close my account?
As outlined in our Terms of Service: Member Agreement, "YOUR...
August 4, 2004    Views: 4044   
articleI purchased a member program, why didn't I get my bonus?
Your membership will be processed when we have received and processed your...
August 4, 2004    Views: 4194   
articleCan I change my avatar name or gender?
Avatar names and gender are set at the time you create your account and...
August 4, 2004    Views: 8707   
articleAuction Refund Policy
Why didn't I get my full purchase price back?  I returned the item in less...
August 3, 2004    Views: 4136   
articleHow do I cancel my account?
All account cancellation requests, or disputes arising from such, should be...
July 14, 2004    Views: 8189   
articleHow to change password, or password has been forgotten
There are two ways that your password can be changed. The first is through...
July 14, 2004    Views: 4855   
articleI don't want to enter my credit card on my account, what are my options?
You can purchase your membership or Therebucks without ever entering your...
July 7, 2004    Views: 7810   
articleI bought Therebucks, why didn't I get them?
There are several reasons that could cause a delay in receiving your...
July 7, 2004    Views: 5585   



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