Update: 12/23 10:00AM PST

We have re-opened the 3D world! We are still researching the cause of today's network outage, so if you are still experiencing some problems, we're still working on them.
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We are experiencing a critical networking issue to *.prod.there.com at this time (6:20AM 12/23 PST).

Engineers are currently assessing the situation and working on a resolution.

More information will be posted shortly, this is just to let you know we are aware of the situation.