At approximately 4:00pm pdt, one of our avatar servers went down. We are working to resolve the issue.
During this time, some members might experience the following issues:
- Failure to login, "An Error was encountered logging you in"
- Auctions for items hosted on that avatar server may not complete
- Portazones hosted on that avatar server may disappear temporarily
- Inventory may appear as "Not Yours"
Our apologies for the inconvenience. We will provide an update when we have more information.
There Operations
--Update 5:40 pm pdt
The server is still down. Our operations team is working to restore service as soon as possible.
Thank you for your patience.
--Update 6:00pm PDT
The server is still down. We are working to restore the service as soon as possible, and will update as information is available.
Thank you.
--Makena Ops
---Update 6:35 pm PDT
We are still working to restore the service as quickly as possible. Thank you for your patience.
--Makena Ops
---Update 10:35 pm PDT
The avatar server returned to service around 9:45 and seems to be running smoothly now. Thank you for bearing with us!
--Makena Ops