The There Client cannot directly cause a system to lock up or reset. The Microsoft Windows kernel will not allow it to have that kind of control over any given computer.

However, there are a few possible causes for a computer to lock up or spontaneously reset while using There or other 3D environment applications:

1) Motherboard drivers being out of date or corrupt

The motherboard drivers control communication over the AGP or PCI busses, essentially providing the interface between the operating system, a video card, and the CPU. If these drivers are corrupt or out of date, it is possible that when high-load 3D applications like There are run, a system lockup can occur which may also cause a spontaneous reset and reboot of a computer.

To resolve this as a possible cause, please contact the person or company who assembled your computer. They will be able to help you locate and install the latest motherboard drivers for your computer.

2) System is overheating

Many computers will react to overheat conditions by freezing operation to prevent possible damage. While this is most prominent in the CPU, many video cards are also known to contain such damage prevention technology. When a certain temperature threshold is reached,

To resolve this, please first turn off your computer and remove all plugs and cords from the back of the unit. Once that is done, follow the instruction manual provided with your computer to open the chassis and then blow out accumulated dust with a can of compressed air. Pay special attention to any heat sinks or fans, as these are used to disperse heat in your computer. If a heat sink becomes covered with dust, air cannot travel across the heat sink, and thus heat cannot be dispersed effectively.

3) Bugs in the video card driver

Although it is very rare, some versions of video drivers do contain bugs which can possibly cause a system lockup or reset. This is unusual though, and is almost always caused by the installed drivers being 'beta' or otherwise untested versions. Use of an officially released video driver will almost always resolve a lockup issue caused by video drivers.