1. How to I get Therebucks?  All members can buy Tbux by clicking Shop> Buy Therebux.   Premium members can engage in trades and design to earn Tbux.
2. Do I have to have a credit card?  You may purchase TBux via PayPal and money order.  Contact billing for instructions. To contact billing, click Get Help>>Live Help and click the billing button.  You can also ask a question at Help Central.
3. If I become premium, what does that do for me?  Premium members can save favorite spots, summon friends, host events, start clubs, use voice, engage in trades, and become designers.  They can also join more clubs and skill up to higher levels.
4. How do you play this game?  There is a community. You can hang out with your friends here and do cool things together.  You can chat, dance, listen to music, view videos, play games, race vehicles, explore, have pets, play paintball. You may also build and decorate your own spaces and  customize your own look.
5. How can I find new clothes?  There are Try-It machines on Zona, Fisher Island, and Paiz  that will give you clothes and hairstyles to try for four hours at a time.  You may also try items from auctions for five minutes at a time.  In addition, when you level up in some skills, you will get a gift of clothing.
6. What is skilling up?  When you play the game,  you will engage in There activities such as socialization, riding boards, buggies, bikes, boats, training dogs, using paintguns, helping new members.  There are 16 different skills with five levels each.  Each time you reach a new level you get a gift.  Basic members can only reach the casual and avid levels.
7. How do I check my email?  Your Theremail is the email account you used to sign up for the service.  Check it the way you do your normal email.
8. How can I find people to meet?  Click Activites> Find Activities to find events to attend.  Check your map for heavily populated areas and go there.  Talk to people.  Join their clubs.  Put them on your buddy list.  There is best when shared with friends old and new.

Find answers to more Frequently Asked Questions at this link.

Other useful information for new members may be found here.